About Us
Our Story – NSW Total Solutions
At NSW Total Solutions, our journey began with a simple idea: to provide reliable, high-quality solutions that businesses and communities in New South Wales can count on. Founded with a passion for excellence and a commitment to service, we set out to bridge the gap between client needs and real, effective results.
Over the years, we’ve grown from a small local service provider into a trusted partner for businesses across industries. From helping clients streamline operations to solving complex challenges, our team has built a reputation for professionalism, flexibility, and genuine care.
We believe every client deserves tailored solutions—not just a one-size-fits-all approach. That’s why we listen closely, innovate boldly, and deliver consistently. Whether it’s improving facilities, providing essential services, or supporting business growth, we’re here to make it happen—efficiently, ethically, and expertly.
At NSW Total Solutions, we don’t just deliver services—we deliver peace of mind.
Today, we remain proudly committed to supporting local communities, creating jobs, and driving sustainable outcomes while staying true to our core values: integrity, quality, collaboration, and continuous improvement.
Join us as we continue building a better, smarter future—one solution at a time.
Testimonials
Client Experiences
Our clients share their experiences working with us
Sarah M., Operations Manager, BrightWay Enterprises
"NSW Total Solutions has been an incredible partner for our business. Their attention to detail, professionalism, and commitment to quality are unmatched. They truly go above and beyond to meet our needs."
David K., Director, Apex Commercial Group
"We’ve worked with many service providers over the years, but none have delivered the consistency and reliability of NSW Total Solutions. Their team is responsive, proactive, and always willing to tailor solutions for us."
Linda T., Facilities Manager, MetroHub Sydney
"The team at NSW Total Solutions made a real difference in the way we manage our facilities. From day one, they provided excellent service, clear communication, and outstanding results. Highly recommended!"
How It Works
Our Process
Our process is designed to deliver top-notch results
Consultation
Initial Discussion
We begin with a conversation to understand your unique needs, challenges, and goals. This is a collaborative stage where we listen, ask the right questions, and gather essential information about your business or project.
✅ Free initial consultation
✅ Needs assessment & goal alignment
Implementation
Execution Phase
Once approved, we get to work. Our experienced team manages the implementation from start to finish, ensuring quality, compliance, and minimal disruption to your operations. We keep you updated every step of the way.
✅ Project management & execution
✅ Regular progress reporting
Evaluation & Proposal
Assessment & Feedback
Our team conducts a thorough evaluation of your current situation, including site inspections (if applicable), operational reviews, and risk assessments. We then develop a customised plan or proposal outlining recommended solutions, timelines, and costs.
✅ Site inspection / data review
✅ Tailored proposal with clear deliverables
Ongoing Support & Improvement
Post-Service Assistance
Our relationship doesn’t end with implementation. We provide ongoing support, monitoring, and opportunities for continuous improvement to ensure the solution continues to deliver results.
✅ Scheduled reviews & maintenance
✅ Responsive customer service & issue resolution
FAQs
Common Questions
Answers to frequently asked questions
What services does NSW Total Solutions provide?
At NSW Total Solutions, we offer a wide range of tailored services for both commercial and residential clients. Our key services include:
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Commercial cleaning (offices, retail, medical, schools, industrial)
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Residential cleaning (regular, deep, end-of-lease)
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Facilities management (building operations, vendor coordination, groundskeeping)
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Property maintenance (repairs, electrical, plumbing, painting, pest control)
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Pool maintenance (cleaning, chemical balancing, equipment inspection)
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Specialty services (event cleaning, builders’ cleaning, emergency cleaning, waste removal)
We customise every solution to meet your specific needs with professionalism and care.
Do you offer customised cleaning and maintenance plans?
Yes! We understand every client and property is unique. NSW Total Solutions works closely with you to design cleaning, maintenance, and facilities management plans that fit your schedule, budget, and compliance requirements. Whether you need daily cleaning, monthly maintenance, or seasonal deep cleans, we provide flexible solutions tailored to your business or home.
What types of properties and industries do you service?
NSW Total Solutions proudly services a wide range of industries and property types across New South Wales, including:
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Offices and corporate buildings
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Retail stores and shopping centres
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Medical and healthcare facilities
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Schools, childcare centres, and education institutions
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Gyms, hospitality venues, restaurants, cafés
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Industrial sites and warehouses
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Apartment complexes and strata properties
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Private residences and luxury homes
No matter your property type, we’re equipped to deliver high-quality solutions you can trust.
Contact
Get in Touch
Reach out to us for any inquiries